Download your CSV
Each platform has a specific report you’ll need. Here’s the quick version — see CSV Reference for full details, tips, and column breakdowns.- Airbnb
- VRBO
- Booking.com
Report: Paid ReportGo to Earnings > Paid, select your date range and listings, then click Export CSV.
Upload to Host Ledger
- From the Home screen, click Upload CSV (or drag and drop your file onto the upload area)
- Host Ledger auto-detects which OTA platform the file came from — no need to specify
- Each payout in the file is created and queued for processing
Next step: Review your payouts
Reviewing Payouts
See how to investigate flagged payouts, make corrections, and approve them for posting.
Troubleshooting
Unknown Property
Unknown Property
Host Ledger couldn’t match a payout to a property in your account. Make sure your properties are set up in Settings > Properties and that the listing names or IDs match what appears in the CSV.
Parse error
Parse error
The file couldn’t be read. Make sure you’re uploading the CSV exactly as downloaded from the OTA — don’t edit, rename columns, or re-save from Excel. The file should be a standard comma-delimited CSV with a header row.
Missing payouts
Missing payouts
If some payouts from the CSV didn’t appear, they may have been duplicates of previously uploaded payouts. Host Ledger skips payouts that have already been imported to avoid double-posting.